The Shifts of Business Performance Management and BPM Software that can Work in 2020

  • By Nolan Delacruz
  • Oct 16, 2020

To get in-depth about the topic first, let us get into what Business performance management [BPM] is. The business world is in constant change, and that is why businesses require systematic monitoring and evaluation of processes.

In simpler terms, it is the process of monitoring and evaluating cost and achievement goals. Business process management is the act of setting corporate goals, monitoring, and all the methods used to achieve those goals.

By the collection and analysis of data, a company can determine what effects the changes and methods had on the performance. It can help them alter those changes to help create a more effective process with the current measurements.

Each business performance management program contains three main elements; selection of goals, consolidation, and intervention. Each activity connects with the other, forming more effective management.

Business Management Processes is more than managing tasks and checking it off the checklist. It is a continuous process that involves executing each step within a process correctly and at the appropriate time with a specific goal in mind. Business processing management is around the desired outcome over the task required for that outcome.

A shift in Business Process Management

1. Shift from cost reduction to customer

Traditionally the primary function of the business management process was to produce value with reducing costs for the business. But times have changed, and the customer decides most of what a company has to deliver. Businesses do not produce products and services and persuade customers to buy it, now is when businesses give them products or services that customers want. When the customer is the king providing to them with efficiency and relevancy becomes the primary function.

2. Technology Implementation with BPM

Technology is in the picture now, but BPM has been here for decades. Looking at the given situation, does Business process management need technology? Everything changes, and now businesses want immediate responses and want to know how they are performing as they are performing.

Now, what has this kind of power? Exactly, it is technology. In 2020, there are different types of software that support business process management and help to quantify business value and enable further optimization.

3. The BPM market Growth

Business process management was not really on top of the list for many businesses a few years ago. Recently, companies on a global level have recognized the need for improvement, development, and change. It has led to the growth of the business process management market by approximately USD 16 billion in 2023, with a 14% CAGR.

What does Business Process Management Deliver?

BPM can enhance efficiency, productivity, reduce costs, and minimize errors and risks. The Holistic Approach of Business Process Management Delivered:

  • Revenue Growth
  • Cost Reduction
  • Compliance
  • Risk Management
  • Productivity Improvements
  • Customer Satisfaction Improvements
  • Competitive Advantage
  • Transformation and Innovation Agility

Improving corporate performance is not a very challenging process after the introduction of comprehensive Business process management software. This software makes business process management an easy task even when there is a need for a lot of analysis, mapping of workflows, as well as testing to identify bottlenecks and other obstacles that could potentially hamper a process.

Real World effective BPM Software of 2020

1. Sensus BPM Online: This software is an initiative for process modeling based on the census method that consists of uniform methodology and clear process language to make sure team members are on the same page.

2. Kiissflow Digital Workplace: This is business process management software with no-code digital workplace. It is where anyone can create an automated process, build a project board, and handle a case flow.

3. TouchStone Business System: TouchStone has a holistic process hierarchy that drills down into work plans, checklists, and other content.

4. Bitrix24: This is a business process management tool that is free and withholds the ability to create its custom business process.

5. ProcessMaker: This is a popular BPM workflow management solution that allows designing, automation, and deployment of business processes and workflows.

6. Nintex: : It is an automation tool designed to enable easy digital transformation for enterprise organizations. Nintex is software that can work in tandem with tools like Office 365, SharePoint, and Project Server.

7. is a tool adopted by various large businesses in the market. It has features of two-factor security, autopilot mode, and integration with other crucial business tools.

Wrapping it up:

Choosing the right business process management tool is a real challenge for businesses. It is a magic bullet, business process management, and in 2020, over 95% of companies consider it to be a crucial part of their functioning. These tools may make it easy, but there is still the need to put in work of analyzing the process and getting everyone on board along with it.

Every company must have a firm grasp on what it requires, and that is where the process's real value comes out. The firm foundations for objectives are defined, finding the right BPM software is a much easier task.

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